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WMS for Home and Living eCommerce seller

Boosted Profits by 112% For Home & Living's Seller

November 24, 2022

The most frequent question that we have received during consultation was how to maintain their inventory accuracy, get the real-time inventory data, and efficiently increase packing and processing rate, avoid theft, and so forth. 

Needless to say, having a good warehouse management system can provide you with an-accurate and real-time data – which can immediately track down the problem area inventory and mitigate any to prevent business losses in a breeze. With the combination of PayRecon ERP spell out the long form and PayRecon WMS, you can streamline your business operation in one place which will save you time to manage what really matters, such as expanding your market! have everything at one place which will save you tons of time and money. 

So, Now we present you with one of our a success case studies of our WMS client. Read on to know more.

Quick Background

Our Client, Lovehome is a B2C seller in Johor, Malaysia who runs an online business across different marketplaces, such as: Shopee, Lazada, and his own webstore also infrastructured is supported by PayRecon). They came to us in mid-2021 interested to switch their existing ERP and WMS solutions with PayRecon’s proprietary solutions.

Monthly order volume: Average 20,000 – 30,000 orders
Number of SKU: Over 500 SKUs
Product type:  Household items (clothing rack, kitchenware, water bottle, kid toys, and many, etc.)

Our Recommended Solution

After studying their business model and products thoroughly, we did a complete in-person warehouse assessment of their Johor’s warehouse. We evaluated their entire warehouse environment, operation practices, warehouse arrangement and design. PayRecon then designed and recommended them a solution based on our evaluation.

One quarter passed, PayRecon’s WMS was fully implemented into Lovehome’s system. Today, Lovehome can easily manage their warehouse efficiently and this adds value to its customers.

Their warehouse staffs are well-trained by PayRecon to adapt to this new warehouse technology via both online and offline training.

Result

Bit by bit, the results of using PayRecon WMS has started to show…

As their warehouse turned into more organized and space-optimized, it allows them to achieve a 99.99% inventory accuracy rate, and an increase in business revenue exceeding their original by 112% while reducing expenditures through a good warehouse management.

What’s more? While your business is growing, it will likely need more “space”. Warehouse expansion is necessary when your stock volume is outgrow especially during BIG campaign days and also to let your warehouse operation to run at an optimal efficiency in terms of productivity and flexibility. With that in mind, our customer has decided to expand the size of his warehouse.

1. Using PayRecon ERP

No matter you are offline or online seller, you can handle multiple retailers and online orders, inventory, and financial records at one place (PayRecon supports any POS system). For online marketplace, you’re able to consolidate all your Shopee, Lazada, TikTok, Zalora, Shopify, WooCommerce shops into one multichannel selling system namely PayRecon. Read more here.

2. The power of PayRecon WMS

Improper warehouse management is a nightmare for eCommerce sellers, it could easily cost you a hundred thousand ringgit with just a wrong decisions/ errors.

A great way to overcome this is by having a handy warehouse management system to help you to manage. PayRecon WMS is a right fit for you to replace the error-prone manual management and enhance warehouse, inventory, and employee management. Thus, it’s extremely important to have a good WMS automation to fully monitor your warehouse operations. 

From receiving, putaway, storage, picking, sorting, packing, and ship out. Every pieces of data and steps are recorded and supervised under PayRecon WMS.

●Various product categories: 𝗦𝗞𝗨 management, 𝗦𝗞𝗨 Combo, UPC, etc.

  • QR Code/ 𝗕𝗮𝗿𝗰𝗼𝗱𝗲 𝗦𝗰𝗮𝗻 on product
  • Real-time information
  • A clear location for each product
  • Set up a pick face area to conveniently perform picking
  • Warehouse staff allocation management
  • Managing multiple warehouses/retails at the same time
  • Effective dropshipping management + return management

Read more about PayRecon WMS here.

Besides that, they also have a special tool to help them cope with their daily bulk chats.

“MultiChat gives me a huge convenient because I can handle all chats or inquiries here” said the Lovehome staff. Yes, MultiChat means all chats from different marketplaces flow into one system (automatically) with no further logging in and out of each store to handle chats. Easy peasy!

Lovehome united their Shopee, Lazada, and Facebook Messenger chats via MultiChat. (System also supports WhatsApp, Telegram, and ManyChat too!)

See what Lovehome has to said:

Whatever ecommerce objective you plan to achieve, we’re your ideal eCommerce solution partner for you. Our goal is to support your business to shine and become the top eCommerce pioneer of Southeast Asia.

If you’re keen in our solutions and would like to learn more kindly book our free 1-on-1 demo consultation. Free ERP account available! Check it out here.

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